MindsetSay “Yes!” to Dealing with “No”
Dealing with Adversity & Rejection
Rejection is part of every sales role, and every business. How you respond is what counts.
Built around a real moment: during a live online broadcast sharing sales tips, Martyn was publicly insulted by a viewer. That moment became the heart of this talk on handling rejection, bouncing back and keeping your confidence when things don’t go your way.
- Why rejection hurts, and why it isn’t personal
- Turning setbacks into fuel
- Simple habits that protect your self-esteem
SalesNon-Pushy Selling for Today’s Buyer
Most buyers are sick of feeling sold to. So stop selling at them.
An entertaining, practical look at how buyer-friendly selling wins more business than pressure ever did, from the phrases that quietly kill credibility to the one question that transforms follow-up.
- The questions buyers are silently asking about you
- Handling concerns with ARIA
- Why “I think that went well” should worry you
ProspectingEffective Prospecting Techniques
It’s becoming increasingly harder to reach target prospects: the dreaded info@ address, “no names” policies and “unavailable” team members.
And when you do get through to your target prospect, you’re often met with short shrift! Sometimes you can deal with the fob-offs; other times you wish you had better responses. This highly practical keynote will help you:
- Deal positively with gatekeepers, without being pushy!
- Use more creative ways to reach target prospects, decision makers and senior leaders
- Overcome fob-offs such as “too busy”, “no budget” and “not interested”
- Persuasively gain the right to continue the conversation
- Use a structure full of intrigue to secure an appointment, a demo or a further conversation
- Feel significantly better equipped and confident to prospect using PROVEN techniques!
Your team leaves motivated, refreshed and energised for these challenging sales activities, resulting in more conversations with better quality target prospects, more demos and more meetings!
Sales performanceThe 3 Biggest Mistakes Good Salespeople Make
Not asking for the order. Conceding too heavily on price. Making assumptions. Talking too much. All common, but they’re not the biggest.
This keynote reveals the three mistakes that quietly cost good salespeople the most conversions, burn expensive leads and fill pipelines with false hope, and exactly how to fix them:
- Failing to prepare: “let’s see how it goes” means generic, default conversations. Learn simple structures for objectives and planning that personalise every interaction.
- Failing to ask bold, effective questions: selling benefits without knowing the pain. If there’s no pain, there’s no sale! Uncover motives, other options, the status quo and what happens next.
- Failing to agree MUTUAL next actions: leaving with all the work and a false feeling that it went well. Set time-bound actions both sides commit to.
Your team leaves with better control of conversations, the confidence to ask challenging questions, less chasing, and pipeline forecasts built on facts, not false hope!