For new and experienced managers

Leadership & Management Training

Great salespeople and great specialists often get promoted into management with no leadership training at all. The result? Difficult conversations avoided, feedback that never happens and motivation that slowly drains away. These modules and workshops fix that.

The full programme

Leadership & Management Programme

Eight practical modules that take your managers from “promoted because they were good at the job” to confident leaders who get the best from people. Run it as one combined programme, or book any module on its own. Your call!

Module

Understanding Leadership

Newly promoted, or leading the way you were once led?

  • What leadership is (and how it differs from managing tasks)
  • Recognising different leadership styles, including your own
  • What your team needs from you to perform at its best
  • Practical leadership actions that build trust
More about Understanding Leadership
Module

Team Role Theory

Talented people, but the team doesn’t quite click?

  • Why people contribute to teams in different ways
  • Recognising the roles people naturally play
  • Spotting gaps and overlaps in your team
  • Using team roles to allocate work and reduce friction
More about Team Role Theory
Module

Understanding Conflict in the Workplace

Tension in the team that nobody wants to tackle?

  • Common causes of conflict at work
  • How people typically respond to conflict
  • Approaches for resolving disagreements constructively
  • Preventing small issues becoming big ones
More about Understanding Conflict in the Workplace
Module

Coaching Skills

Telling people what to do, but nothing changes?

  • The difference between coaching and telling
  • Asking questions that help people find their own solutions
  • Structuring a coaching conversation
  • Building coaching into everyday management
More about Coaching Skills
Module

Communication & Presentation Skills

Important messages getting lost, or dreading standing up to present?

  • Communicating clearly and concisely
  • Adapting your message to your audience
  • Structuring a presentation that keeps attention
  • Presenting with confidence (even if you hate it!)
More about Communication & Presentation Skills
Module

Emotional Intelligence & Empathy

Managing the work, but missing what’s going on with the people?

  • What emotional intelligence is and why it matters at work
  • Self-awareness and managing your own reactions
  • Understanding other people’s perspectives
  • Using empathy to build stronger working relationships
More about Emotional Intelligence & Empathy
Module

Problem Solving & Decision Making

Decisions bouncing back up to you, or getting made on gut feel?

  • Getting to the real cause of a problem
  • Generating and weighing up options
  • Making and communicating decisions with confidence
  • Empowering your team to solve problems themselves
More about Problem Solving & Decision Making
Module

Resilience & Adaptability

Pressure, change and setbacks taking their toll?

  • What resilience looks like in practice
  • Handling pressure, setbacks and rejection
  • Adapting positively to change
  • Habits that protect your mindset and wellbeing
More about Resilience & Adaptability
Standalone workshops

Management Workshops

Focused, interactive workshops on the people challenges that come up again and again. Each one can be booked on its own or combined.

Workshop

Using Assertiveness Confidently

Saying yes when you mean no, or coming across too strongly?

  • Identifying how to be assertive
  • Dealing with barriers to assertiveness
  • Using assertion in communication
More about Using Assertiveness Confidently
Workshop

How to Use Effective Feedback

Feedback that gets avoided, or that causes upset?

  • What is feedback?
  • How to improve performance & behaviour through feedback
  • Giving developmental feedback effectively
  • The impact of the 4 types of feedback
More about How to Use Effective Feedback
Workshop

Time Management

Busy all day, but the important stuff still isn’t done?

  • Identifying personal time stealers
  • Effective prioritisation
  • The difference between urgent and important
  • Developing a personal time management plan
More about Time Management
Workshop

Motivation: Helping Yourself & Others to Stay Motivated

Energy and enthusiasm in the team running low?

  • What is motivation
  • Understanding different people’s motivators
  • Practical ways to increase motivation for you and your team
  • The impact of reduced motivation on performance
More about Motivation: Helping Yourself & Others to Stay Motivated
Workshop

Developing Communication Skills for The Workplace

Crossed wires, missed messages and meetings that go round in circles?

  • Recognising varying communication styles
  • Barriers to effective communication
  • Communication cycles
  • Going from hearing to active listening
More about Developing Communication Skills for The Workplace
Workshop

People Management & Team Building

Managing people the way it was done ten years ago?

  • Defining “the modern manager”
  • Handling communication barriers
  • Ways to motivate your team and yourself
  • Different leadership styles and how to use them
More about People Management & Team Building

Not sure where to start?

Tell Martyn what is happening in your team and he will suggest the modules or workshops that will make the biggest difference.