Managing the work, but missing what’s going on with the people?
Emotional Intelligence & Empathy
A module of the Leadership & Management programme. Bookable on its own or as part of the full programme.
The problem
“Seek first to understand, then be understood.” Managers with high emotional intelligence read situations better, handle pressure better and earn more trust. This module develops self-awareness and genuine empathy.
What it covers
- What emotional intelligence is and why it matters at work
- Self-awareness and managing your own reactions
- Understanding other people’s perspectives
- Using empathy to build stronger working relationships
How it’s delivered
Book Emotional Intelligence & Empathy as a standalone session, or as part of the full eight-module Leadership & Management programme. Delivered UK-wide, in person or online, and tailored to your team and your business.
Ready to fix it?
Tell Martyn what is getting in the way of your sales or your team. The first conversation is simply about understanding your challenge. No pressure (of course!).